We believe that the best Internet Service Providers are those that make life the easiest for us, the people, by having ordinary email address readily available, and that when these ordinary email addresses are used to seek help and information, high quality responses are invariably received.
Why, when there are Internet Service Providers like this, would anyone have an interest in any of the rest???
Having said this, increasingly there are Internet Service Providers who have chat facilities, and our view is that, while getting help and information by sending emails off seeking it is by far the best, getting it by using chat facilities is the next best. More later.
INTERNET SERVICE PROVIDERS for whom we HAVE been able to find an ordinary email address, and when we’ve used this email address to raise questions or problems with them, they’ve provided responses we found helpful.
Aussie Broadband – Website: www.aussiebroadband.com.au. Ordinary email address: support@aussiebroadband.com.au. To view correspondence with Aussie Broadband, use this link.
iiNet – Website: www.iinet.net.au. Ordinary email address: support@iinet.net.au. To view correspondence with iiNet, use this link.
iPrimus – Website: www.iprimus.com.au. Ordinary email address: customerservice@iprimus.com.au. To view correspondence with iPrimus, use this link.
Vodafone – Website: www.vodafone.com.au. Ordinary email address: support@vodafone.com.au. To view correspondence with Vodafone, use this link.
INTERNET SERVICE PROVIDERS for whom we HAVE been able to find an ordinary email address, but, when we’ve used this email address to raise questions or problems with them, either they haven’t responded or have provided responses that we felt weren’t particularly helpful, although readers can decide this for themselves after perusing our correspondence with them, or after emailing them themselves.
Activ8me – Website: www.activ8me.net.au. Ordinary email address: customersupport@activ8.net.au. To view correspondence with Active8, use this link.
Southern Phone – Website: www.southernphone.com.au Ordinary email address: info@southernphone.com.au. To view correspondence with Southern Phone, use this link.
INTERNET SERVICE PROVIDERS for whom we HAVEN’T been able to find an ordinary email address.
Dodo – Website: www.dodo.com. Unable to find an ordinary email address as at 30 Jan. 2020.
Exetel – Website: www.exetel.com.au. Unable to find an ordinary email address as at 30 Jan. 2020.
MyRepublic – Website: myrepublic.net. Unable to find an ordinary email address as at 30 Jan. 2020.
Optus – Website: www.optus.com.au. Unable to find an ordinary email address as at 30 Jan. 2020.
TPG – Website: www.tpg.com.au. Unable to find an ordinary email address as at 30 Jan. 2020.
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